Shipping policy
At Moon Club, we aim to provide you with a smooth and timely delivery experience. Here’s everything you need to know about our shipping policy:
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Delivery Timeline: Our products are typically delivered within 3 to 10 business days from the date of order confirmation, depending on your location and availability.
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Shipping Charges: Shipping fees, if applicable, will be clearly indicated at the checkout page before you complete your purchase.
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Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
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Undeliverable Packages: In cases where packages are undeliverable due to incorrect information provided by the customer, additional charges may apply for re-shipping.
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Delays: While we strive to meet our delivery estimates, unforeseen circumstances may occasionally lead to delays. If you experience any issues, please reach out to our customer support team for assistance.
Thank you for choosing Moon Club! We’re committed to delivering your orders as quickly and efficiently as possible.